Operations

Customer Relation Officer (Remote)

Remote   |   Full Time

Objectives

  • Increase customer satisfaction.
  • Ensure good customer retention.

Requirements

  • Basic PC knowledge, with the ability to quickly adapt to new software applications.
  • Strong communication skills and time management.
  • Eager to learn about something new.

Job Description

  • Manage customer chats from WhatsApp, Instagram, and Live Chat.
  • Administer social media accounts.
  • Report and analyze customer inquiries and problems.

Working Information

  • Work remotely anywhere, anytime.
  • Performance bonuses if target reached.


Wedew is an online platform to create a wedding website to give a better guest experience. Since 2017, we helped thousands of weddings every year. The team is collaborating from anywhere to build an impactful product for wedding events in Indonesia.

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